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As an HP Gold Business Partner, BCS has over a fifteen year relationship with HP providing hundreds of customers hardware solutions and support services to meet their business needs. We have extensive experience designing, implementing and integrating end-to-end solutions based on HP’s technology and enterprise management solutions. Our solutions are based on the complete range of HP servers, storage, software and services that will help you gain commercial advantage through technology and deliver solutions that truly drive down costs. 
BCS +hp
Hardware & OS Maintenance & Support Services
hp Authorized Service Management Partner (ASMP)
Since 1996 BCS has been certified by HP as an Authorized Service Management Partner. This designation is granted to HP partners who demonstrate excellence in the management of annuity service contracts and in the conversion of warranty obligations into service contracts on HP-branded products.
At BCS, we take pride in delivering excellence and value in our service offerings. BCS is one of HP’s top performing North American ASMP’s with a 98%+ renewal rate, which means we keep our customers satisfied by properly managing their hardware and OS support maintenance agreements year after year.
Working with an ASMP partner like BCS, you’ll be able to:
• Procure same source warranty conversions.
• Achieve sole source efficiencies when renewing support and warranty contracts.
• Work with an HP partner who knows your system handles, contract termination dates and related knowledge points.
• Flexible support options - 24x7, 13x5, 6hr Call-to-repair service, etc
• Flexible payment options and discounts – monthly, quarterly, annually, multi-year
• HP Care Pack consolidation into a co-terminus maintenance agreement
• Dedicated Services Contract Administrator - Receive focused account control with a single point of contact for your service contracts.
• Semi-annual contract review to keep costs down while maintaining proper service levels
• Improved contract management and reporting - Lighten your work load!
• Technicians are HP badged field engineers & genuine HP parts
• Get an early start on your renewals by receiving notification of your contract terminus 60 - 90 days before expiration.
MultiVendor Support Services
BCS is also able offer a wide range of multi-vendor support services to provide support solutions for Sun Microsystems, Dell and IBM.
Additional HP Services available from BCS
HP Services is the 3rd largest provider of IT services in the world. With literally tens of thousands of specialists, HP provides a complete portfolio of services tailored to your unique business and IT needs. BCS can assist you with accessing the many resources available from HP and can function in a variety of capacities to help your company design, build, integrate, manage, and evolve an adaptive enterprise that lets you effectively respond to changes in your business. HP can help you:
• Ensure cost-effective stability and flexibility with unparalleled support
for handling your end-to-end distributed IT resources.
• Reduce complexity with services to seamlessly manage your entire multivendor,
heterogeneous infrastructure and complex network.
• Optimize assets with access to our world-class R&D teams, lifecycle maturity specialists, and new technology
integration teams that will help you prepare your infrastructure for the challenges of today and tomorrow.
The HP Services Portfolio includes:
• Business Applications
• Continuity & Availability
• Industry Services
• Infrastructure Services
• Managed Services
• Packaged Services
• Support Services
• Leasing & Financing
• Education & Training
BCS + HP Services & Support:
· HP Services Overview (PDF)
· HP Hardware Support Onsite (PDF)
· HP Hardware Support
6 Hr Call to Repair (PDF)
· HP Critical Service (PDF)
· HP Proactive 24 Service (PDF)
· HP Software Support Service (PDF)
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