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Sales & Service

Frank Mannarino, Vice President, Business Development
frank.mannarino@yourbcs.com

Frank joined BCS in February 2002 and is responsible for sales, strategic planning, and business development directives. Frank comes from Silvon Software, an Independent Software Vendor (ISV). He held a senior management position responsible for the strategic planning, development and management of all worldwide sales through Silvon’s channel and for managing the company’s Joint Marketing and other strategic business partner programs. Prior to Silvon, Frank held a sales management role at ASAP Software, a software reseller.

Todd Ratliff, Regional Director, Sales and Services
todd.ratliff@yourbcs.com

Todd is based in Central Illinois and is responsible for sales and account management within the Upper Midwest Region. Todd provides the highest levels of customer service by being viewed as a trusted advisor with IT technology solutions for his clients. His many years of experience in the IT infrastructure industry ensures BCS clients that Todd has the knowledge and account management skills to provide a positive and successful total customer experience.



Paul Boyd, Service Sales Manager
paul.boyd@yourbcs.com

Paul joined BCS in 1996 to manage the sale of Services. Paul’s background includes 25 years of hardware and services management experience at Addressograph-Multigraph and 10 years of hardware and software services management with Digital Equipment Corporation. Paul’s extensive Services background allows him to uniquely assist you with the management of maintenance agreements for the wide variety of hardware and software support services that round out your computing solution and keep your business running smoothly.

Leslie Vogel, Support Specialist
leslie.vogel@yourbcs.com

Leslie joined the BCS Services team in August 1997 to assist in the growth of the Services business. Leslie’s background in retail management with The Kroger Company has provided her with a focus of providing excellent customer service. She and Paul create a services management team that is ready to assist you in the management of the wide variety of support services that will keep your business running smoothly.

Erin Bushur, Customer Service Representative
erin.bushur@yourBCS.com

Erin Bushur has worked within custormer service for more than 5 years.  Prior to joining the BCS team she worked for Advanced Digital Solutions, Inc.  This experience gave her insight into what customer service is all about.  She enjoys getting to know the customers and helping them obtain what they need to be successful.  When Erin is not hard at work helping customers she loves to be outside enjoying time with her family.

 



   BCS + APC HP Authorizations:
   · Enterprise Storage Solutions Certified
   · Superdome Server Solutions Certified
   · Enterprise Solutions Certified
   · Network Storage Solutions Certified

   BCS + HP Certifications:
   · HP Linux Elite Status
   · HP Gold Partner Status

   Featured BCS Testimonial:
    "BCS always puts the customer first.
    They are excellent people to do
    business with."

    Pat Amore,
    Information Systems Manager, ITW
   

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